Senior Sales Executive Benelux

Ins & outs

Location(s)Amsterdam, Lille, Paris
Remote statusHybrid Remote
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Goodays (formerly Critizr) is Europe's leading Customer Experience Management Platform. Founded in 2012, Our vision is to make commerce better for everyone - for merchants and customers. We want to help everyone deliver more human and personal customer experiences every day.

Our mission is to bring your entire company together around a single goal: the customer. We provide a highly adopted Customer Experience Management platform that makes it easier to deliver more human and personal customer experiences at scale..

Our technology is used in 25 countries by over 150 of Europe's biggest companies, including Carrefour, Domino's, Credit Agricole, New Look, Leroy Merlin and Jules. We are present in more than 70,000 business locations and give the entire organisation, from C-suite to frontline, CX and insights teams the tools they need to bring value to the company and the customer.

As a Senior Sales Executive, you will play a vital role in Goodays’ exponential growth plan. You will join a team of highly talented sales professionals to achieve ambitious, but realistic, new business targets. As we’re growing fast, you’ll adapt and grow with us, eventually taking on new challenges and responsibilities in your role.


In this role, you will be responsible for the following:

  • Develop a client portfolio: You will be responsible for creating and developing a portfolio of “strategic clients” for Goodays in the Benelux area.

  • Define strategy: You will define the strategy around these accounts to reach and exceed our sales targets.

  • Close deals: You will be asked to drive the sales cycle all the way through to closing the contract.

  • Generate leads: You will be expected to leverage your network to bring in qualified leads and thereby accelerate the sales pipeline.

  • Serve as liaison: You will oversee reliable reporting of sales activity reporting directly to the VP of Sales.

    Who will you be working closely with?

  • Our existing Sales team in the UK and France, consisting of highly skilled professionals, is eager to welcome you and support your leadership initiatives.

  • You will also work closely with our Product Marketing and Customer Success teams and any other relevant stakeholders in the company.

  • Our VP of Sales & our CEO, work hand to hand with them on complex sellings

Desired Education & Experience

  • You have received sales training or a master’s in business or equivalent experience.

  • You have a minimum of 8-10 years of experience selling software solutions (SaaS) and the development of large accounts.

  • You master complex sales methodologies such as SPIN, Strategic Selling, or Target Account Selling or Challenger Sales

  • Your professional journey and success demonstrate that you are a sales superstar.

dealing with Large Enterprise business

  • You have a solid experience of value selling to businesses

  • A solid knowledge of the retail sector in the Benelux area is a plus

  • Dutch native speaker, English proficiency

Other requirements

  • Growth mindset, with whatever it takes and learner spirit.

  • Flexibility and understanding of the culture of a fast-paced, commercially oriented technology company.

  • Highly responsive and service-oriented attitude, accustomed to working in an international environment, action-driven.

  • Hands-on project management experience, including the ability to organize, prioritize, and manage deadlines.

  • Ability to maintain strong working relationships

  • Collaborative team player combined with the ability to work independently.

  • Sound and practical business judgment.

Reporting Line

Reports to the VP Sales.

What Goodays offers you

  • A front-row seat with a company that is changing the way multiple industries do business, thanks to a best-in-class product and exponential growth

  • A great and diverse team of professionals who are talented, fun, supportive, open, communicative, and who you can learn from and share with

  • Fun and challenging working environment with significant opportunities for career growth and development

  • An international environment

  • Attractive salary package including excellent pension, health insurance and life insurance

  • Open and inclusive working environment including flexible hours and parent-friendly options

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